Mads Hartmann

I’m an experienced software engineer and tech lead with a focus on reliability. I love diving head first into production issues, especially the weird ones. When I’m not rummaging around in production I spend my energy making it easier to understand, and eventually more reliable.

I’m currently a Member of Technical Staff at OpenAI. Before that, I worked at Ona (formerly Gitpod), Glitch, Famly, and Issuu, in roles spanning software engineering, site reliability, and engineering management.

I have a master’s degree in Computer Science from the University of Copenhagen, where I specialised in programming languages and type systems, and a bachelor’s degree in Computer Science from the IT University of Copenhagen.

Read my blogWhat I use

Publications

Increment Issue 16: Reliability — Tracing a path to observability

Technical reviewer

Observability Engineering